Manager, Retail Operations - Watches & Fine Jewelry

Company: Disability Solutions
Location: New York
Posted on: May 3, 2024

Job Description:

Manager, Retail Operations WFJ At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. About the role: CHANEL is looking for an organized and detail-oriented retail professional to join our Corporate Retail Operations Team in New York. You will play a leading role in managing and executing operational strategies across all points of sale to drive productivity, achieve business goals and elevate the client experience. This role interfaces with several cross functional teams and is a key partner for our retail teams. Our ideal candidate will have 1 to 3 years of experience and a passion for retail. What impact you can create at CHANEL: Operational Excellence Drive consistent execution of business practices across all WFJ points of sale in the United StatesMonitor sales trends and build strategies to increase operational efficiency and elevate the client experienceDevelop and ensure compliance with operational policies & procedures across our retail networks through partnerships with various cross functional leaders and teams Project Management Manage projects and initiatives aimed at greater efficiency in the way CHANEL services our clientsPartner with other divisions, tech and global to integrate new retail practices and technologies Administration Oversee regional supply orders of uniforms, stationary and other retail tools Physical Inventory Monitor the completion of cycle counts and annual physical inventory process to ensure loss is less than brand standards Store Planning Plan and manage the operational activities around door openings, closings, and relocations Store visits & Training Perform routine store visits, in-person and virtually, to motivate retail staff thru trainings, operational on-boarding and ad-hoc training to ensure high levels of customer service and operational excellenceCultivate relationships with all boutique and wholesale management, ops personnel and corporate partners, to improve operational efficiency and cost effectivenessWork in various boutiques to backfill and to understand the day-to-day life and needs of retail teams and our clients You are energized by: Identifying challenges and designing solutionsNavigating complexity and ambiguity and being open to possibilitiesPassionate about process and policy while demonstrating agility and flexibility Cultivating a service mindset for both internal and external clientsFostering creativity by testing, learning and taking new risksWorking in a highly passionate and collaborative environmentInspiring and coaching others What you will bring to the team: Retail operations experience preferredStrong leadership abilities, and keen problem-solving skillsFlexible and diplomatic communicator across all mediums, and all levels of the organizationStrong attention to detail with solid organizational skills, and a proven ability to multi-task with consistent follow thruPro-active and client service nature - willing to act and lead beyond area of expertise, with the ability to adapt quickly to changing prioritiesProficient in POS & Inventory management systems, as well as Microsoft Office suite (including Excel, PowerPoint, and Word) Position Logistics: 1 to 3 Years of experience in retail Travel requirements - 30% to 40%Ability to work on weekends for store openings, closings, and re-locationsPosition primarily based at NY Corporate officesPartially Remote: Role requires a minimum of three days in-person office presence at the designated location/office.Partially Remote: Role requires a minimum of three days in-person office presence at the designated location/office. *Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate. What skills you will learn? What experiences might you have? Develop Project Management SkillsTravel and experience all CHANEL points of sale in the Unites StatesBuild a community of retail operational expertsWork in a small but highly dynamic division with an opportunity to work on projects across all departments within the WFJ divisionOpportunities for visibility to senior WFJ leadershipDirect leader committed to individual development Compensation: The anticipated base salary range for this position is $63,400 through $105,000 . Base salary is one component of the total compensation for this position. Other components [may/will] include additional compensation, benefits and perks. Benefits and Perks: Flexibility (flexible time and hybrid work options)Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure and Wellbeing Days in Retail) and a Wellbeing fundFamily and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)Generous paid time off policies to include vacation, holiday, sick and volunteer days401K and other incentivesRobust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance ProgramLife insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking Additional Information: Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in: Diversity and Inclusion: At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. Chanel Community: CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations. Sustainability: CHANEL Mission 1.5-- is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives. Arts and Culture: We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent. US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center. Fondation Chanel: Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny. Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. For more information, please navigate to the Fondation Chanel website here Career and Leadership Development: We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills. *Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.

Keywords: Disability Solutions, Bayonne , Manager, Retail Operations - Watches & Fine Jewelry, Executive , New York, New Jersey