Digital Invoice Manager
Company: Penske
Location: Reading
Posted on: October 30, 2024
Job Description:
Position Summary: This role partners with our customers to
understand their needs for receiving our invoices electronically
and works with Penske's IT team and external invoice portal vendors
to deliver our invoicing. Each customer can be unique, and to
provide a great experience, we need a focused individual to drive
accurate and timely delivery of invoices. The number of customers
moving to electronic invoice delivery continues to grow year over
year with an overall impact in the billions of dollars. Major
Responsibilities:
- Communicate directly with customers to understand their invoice
delivery needs within the context of Penske's multiple invoice
delivery capabilities.
- Understand the systems and technological capabilities to
determine the best solution for each customer.
- Manage new accounts set up on EDI to ensure new customers are
appropriately setup withing their requirements and compliance
- Partner with Sales Operations to integrate, maintain and
enhance the relationship between Sales and Finance team
- Ensure the invoices are being delivered timely and
accurately.
- Lead the offshore Genpact team & processes for execution.
- Provide ongoing training and education to the staff on customer
electronic invoice processes, systems, and policies.
- Create training materials and conduct training sessions to
ensure that all relevant personnel understand procedures and
compliance.
- Responsible for communicating updates, and changes to relevant
stakeholders within the practice. Ensure that all applicable teams
are aware of electronic invoice procedures, compliance
requirements, and any modifications.
- Continuously suggest and implement improvements to the
processes by working with IT, customers, and other
departments.
- Other projects/tasks as assigned. Qualifications:
- Bachelor's Degree required in Business, Accounting and/or
Finance.
- MBA Preferred.
- Preferred experience in managing complex invoice delivery
processes and cross functional oversight of execution.
- Minimum of 5 years of experience in Project Management,
Customer Relations & Professional Leadership.
- Preferred to have understanding of electronic customer
invoicing & system capabilities.
- Ability to effectively establish and maintain cooperative and
effective working relationships.
- Effectively prioritize competing responsibilities, with a
sensitivity toward matters which are time sensitive.
- Ability to work with customers, understand what they need and
what Penske can offer.
- Ability to communicate customer needs to IT staff and relay
technical requirements to non-IT users in an easily understandable
manner.
- Must be able to handle multiple, simultaneous tasks effectively
and efficiently while maintaining a professional, courteous
manner.
- Must be able to adapt to a continually changing
environment.
- Organize and maintain complex data and have ability to
multi-task in a fast-paced environment.
- Regular, predictable, full attendance is an essential function
of the job.
- Willingness to travel as necessary, work the required schedule,
work at the specific location required, complete Penske employment
application, submit to a background investigation (to include past
employment, education, and criminal history) and drug screening are
required. Physical Requirements:
- The physical and mental demands described here are
representative of those that must be met by an associate to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
- The associate will be required to: read; communicate verbally
and/or in written form; remember and analyze certain information;
and remember and understand certain instructions or
guidelines.
- While performing the duties of this job, the associate may be
required to stand, walk, and sit. The associate is frequently
required to use hands to touch, handle, and feel, and to reach with
hands and arms. The associate must be able to occasionally lift
and/or move up to 25lbs/12kg.
- Specific vision abilities required by this job include close
vision, distance vision, peripheral vision, depth perception and
the ability to adjust focus. Penske is an Equal Opportunity
Employer About Penske Truck Leasing/Transportation Solutions Penske
Truck Leasing/Transportation Solutions is a premier global
transportation provider that delivers essential and innovative
transportation, logistics and technology services to help companies
and people move forward. With headquarters in Reading, PA, Penske
and its associates are driven by a dedication to excellence and a
commitment to customer success. Visit Go Penske to learn more. Job
Category: Finance/Accounting Job Family: Operations Address: 100
Gundy Drive Primary Location: US-PA-Reading Employer: Penske Truck
Leasing Co., L.P. Req ID: 2414180
Keywords: Penske, Bayonne , Digital Invoice Manager, Executive , Reading, New Jersey
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